Support

We are Here to Help!

At EzeScan, our priority is ensuring you have all the information and support you need!

Seeking Support?

If you're experiencing a critical issue that impacts your ability to operate, please call our support line during business hours: Monday to Friday, 9:00 AM – 5:00 PM.

For non-critical issues, please raise a ticket via our online support portal. Instructions for registering an account and logging a ticket can be found here.


EzeScan Support Call Icon

Call Support

AUS: 1300 393 722

UK: 020 3535 0645

USA: (323) 443 0022

EzeScan Remote Assistance Icon

Remote Assistance

Find out how EzeScan support team can assist you via remote PC access.

Learn More

EzeScan Online Documentation Icon

Help Documentation

Access our online help docs to explore product information and FAQs.

Learn More →

EzeScan Security Commitment Icon.

Security Commitment

Find out how EzeScan support team can assist you via remote PC access.

Learn More →

EzeScan Software Maintenance Icon

Support & Maintenance

Explore how our support & maintenance works for both on-premise and cloud deployments.

Learn More →

EzeScan Licensing Information Icon

Software Licensing Information

Learn more about our licensing options for on-premise and cloud deployments.

Learn More →

EzeScan Supported Integrations Icon

Supported Integration Versions

Check which integration connectors are supported and which have reached End of Life.

Learn More →

EzeScan Terms And Conditions Icon

Terms and Conditions of Sale

Review our terms and conditions of sale for important details on purchasing.

Learn More →

EzeScan Supported Scanners Icon

Supported Scanners

Explore our comprehensive list of supported scanners and multi-functional devices.

Learn More →

Features & Fixes

Stay informed about the latest EzeScan updates, including new features, performance enhancements, and bug fixes. 

Check out what’s improved in each release to ensure you’re getting the most from your solution.

View Release Notes

features and fixes image